It looks like that on the "Processing Tab" of the widget on online access the benefit face amount is being pulled. This amount includes the unit per value amount from the insurance side of the contract. The widgets should be changed to pull the contract amount out of the Supvol information on the contract. (such as it does on the "New" tab of the same widget.) This is confusing to the agents and would be easily cleared up if we made this change.
|I need it...||
Yesterday (let's go already)